How can we help?

Have a question, need help with your account, or want to get in touch? We're here for you.

Send Us a Message

Don't have an account or prefer not to log in? Send us a message here or email us at support@givedroplet.com. We typically respond within a few hours.

or Email Us Directly

FAQs

Find quick answers to common questions about round-ups, bank connections, payouts, and more. Most questions are covered here — no need to wait for a reply.

Browse FAQs

Report an Issue

Something not working right? A transaction looks wrong, a page won't load, or your account is behaving unexpectedly? Let us know and we'll investigate promptly.

Business & Partnership Inquiries

Interested in partnering with Droplet, press inquiries, or business development? We'd love to hear from you.

Send Us a Message

We'll get back to you by email, usually within a few hours.

We typically respond within a few hours.

Message sent!

We'll get back to you by email soon.

Report a Problem

Found a bug or something not working right? The more detail you can give, the faster we can fix it.

We'll investigate and follow up by email.

Report submitted!

We'll investigate and follow up by email.

Droplet

Start Your Fundraiser

Set up takes less than 2 minutes

Click to upload or drag and drop
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You're all set!

Check your email for a link to sign in to your dashboard. From there you can share your fundraiser link with parents and start collecting round-ups.